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Applies to all of the products in your order
We believe in our products 100% but, we still know that sometimes things can break, it’s normal. We’d be crazy to advertise ours as indestructible. The very best next thing we can do, though, is offer you a way of enjoying your items for as long as you want to.
Under the General Product Policy, we provide all of our customers with a 30-day return period and a 1 (one) year warranty for the entire product selection of their choosing.
But, if you’re interested in extending that, adding the Lifetime Warranty to your cart will boost those 30-days to a 90-days return possibility and increase the 1 Year Warranty to a Lifetime Warranty.
What Does the Lifetime Warranty do?
It’s just what it sounds like. If your items arrive damaged they will be replaced free of charge.
“But what about if something happens to them later?”
Should your items ever stop functioning as they should, we’ll repair or replace them, free of charge!
Think of it this way, if 10 years from now your snorkelling mask stops working as it should, we’ll get it fixed. It’s that simple.
1 Year Warranty LIFETIME Warranty
Remember, as soon as you add the Lifetime Warranty to your order, your purchased items will receive the full warranty coverage, as the name says, for life.
30 90 Days FREE RETURNS
Instead of the regular 30 days return window, yours will be upgraded to 90 days for your entire order, so that in case you change your mind, we’ll cover that for you.
30 90-Days Money Back
All orders that are returned within the 90 day period will be fully refunded, no questions asked.
There will be no penalty applied to the return and refund.
*The Standard Warranty lasts 12 months from the date of purchase and comes as part of each individual product.
The optional Lifetime Warranty covers the entire Lifetime of the product or 99 years from the date of purchase of the item.
For more details please read article 22 on the Terms & Conditions page.
*The Standard Warranty lasts 12 months from the date of purchase and comes as part of each individual product.
The optional Lifetime Warranty covers the entire Lifetime of the product or 99 years from the data of purchase of the item.
For more details, please read our article 22 on the Terms & Conditions page.
*The Lifetime Warranty does not cover damage that your items have suffered due to misuse or inappropriate care.
You can buy the Lifetime Warranty Certificate separately and we will merge your order so that you can have them together within the same reciept
Yes, you would need to buy an additional Lifetime Warranty Certificate.
Each Certificate will apply for all items existing in 1 order at the time of placement.
We normally send you an invoice in your mailbox. In case you lose both your receipt and can't find the email we sent you, please contact our support team. We will check your information and confirm if you have or have not purchased a Lifetime Warranty Certificate.
Our Lifetime Warranty Certificate covers all items existing in your order.
No!
The Lifetime Warranty Certificate has your name on the invoice, therefor it cannot be transfered.
