Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from NinjaShark.com.au (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud;

and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by:

https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

MINORS

The Site is not intended for individuals under the age of 14.

 

SMS

We are using a text messaging platform, which is subject to the following terms and conditions. By opting in for our text marketing and notifications, you agree to these terms and conditions.

By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.

Your phone number, name, and purchase information will be shared with our SMS platform "Klaviyo Inc". This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.

If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.

For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.

Text Marketing and notifications:
By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 20 a month. You acknowledge that consent is not a condition for any purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.

For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.”

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@ninjashark.com.au or by mail using the details provided below: PO BOX 1430, Sydney, NSW, 2230, Australia

Based on 1515 reviews
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Prescription Lens for full face snorkel

Recently we went on a cruise to the South Pacific with lots of opportunities to snorkel. I was asked so many times "are they prescription lenses in there" & "where did you get them from".

The lenses were awesome, I was able to see and enjoy the snorkelling. Others tried mine and were amazed how good they were. As they were suctioned to the mask it made sure the mask was in the correct position on you face (not too high/low). Initially my lenses were a little tight to put together but they went in alright in the end :)

It was easy to find out what level (prescription/strength) was needed, I just went to my optometrist with the options and they told me which ones I needed.

D
Lifetime Warranty
Diane K. (Melbourne, AU)
The Ninja Shark Snorkel mask is awesome!

We bought these snorkel masks as we were going on a tropical holiday which included snorkelling tours and we both hated breathing through traditional plastic snorkels shoved in our mouths. My partner in particular did not want to snorkel because of this. These snorkel masks are FANTASTIC and were GAME CHANGERS. We did several lots of snorkelling on our holiday and every time, we were able to lie in the water, breathe normally and focus on looking underwater without worrying about breathing. Even if you dive underwater with these masks, the valve blocks water from coming into your snorkel mask. I bought the premium Equaliser Pro with the ability to pinch your nose if diving and my partner bought the basic model. Both are fantastic products - comfortable, easy to wear and highly recommended. You need to fit it tightly but it's really comfortable in the water and doesn't leak. Even when you come up you don't need to take it off, just keep breathing normally. I loved snorkelling with this product and even my anti-snorkelling partner really enjoyed it and felt this mask was a game changer.

T
Lifetime Warranty
Tom P. (Melbourne, AU)
Recommended

Great product and even better customer service

J
Package : Air Adults (Mask + Fins + Bag)
JEANNIE O. (Piara Waters, AU)
Bloody love this!

Never snorkelled in my life. Petrified of putting my head under water. But now my neck is bad - if I don't alter the way I swim - then no more swimming for me. This has opened 'a whole new world' - (haha -that songs stuck in your head now) - to me. I'm just using my ninja gear in my gym outdoor pool atm. My legs are getting so strong - and my lungs too - as I'm doing some great breathing. I have huge surgery coming up soon - and i believe this is allowing me to get to a great level of fitness - in preparation. Honestly - i can't go on enough about this product enough. My friend bought a cheaper version. She's given it away already... say no more 🤿🤿🤿

B
Electra - Full Face Snorkel Mask
Bolang C. (Perth, AU)
Great design

This is the best snorkel mask I’ve ever had. Very comfortable on face, easy to breathe. I am not a good swimmer, it makes me feel safe and enjoy snorkelling without distraction. Thank you ninjiashark.

Best snorkel ever!!

Got one of these for me and my 7 year old daughter for Xmas. We’ve used them twice already and love them!! So much easier to breathe, can see so much and just makes the whole snorkelling experience better! Would highly recommend!

Clear as day

Clear to see and easy to breathe,
Whole family loves the NinjaShark Snorkel mask.

R
Lifetime Warranty
Robyn H. (Adelaide, AU)
Amazing

The best snorkel and mask combination. No going back now! I could snorkel for over an hour easily. So glad I made this purchase

M
(DRAFT) Package: Dry Snorkel (Set + Fins + Bag)
Maureen R. (Townsville, AU)
Mermaid

While travelling in Timor leste l met a fellow snorkeller. We snorkelled for 10 days together the food was shit but the water was stunning. The friend was using Ninja Shark fins and mask mine were steaming up, letting in water and heavy. On arriving back in Australia l ordered straight away.
I was a little bit anxious on receiving my order as the mask was quite different to my old one and the fins were short and adjustable ( l wanted them to be my size ! ) well to my luck the weather was beautiful ( yes mid winter in Mackay ) and perfect for boating so off we scooted to Cockermouth ( don't laugh it's a real place ) jumping in and WOW I'm now a mermaid 🧜‍♀️ the mask and fins felt like part of me. I actually cried as not only was the equipment allowing me to explore as l wanted but the reef was STUNNING. So lm indepted to Ninja Shark for making me the mermaid l always aspired to be 🧜‍♀️

Took it to Tahiti

I wasn’t quite sure about getting a full face mask but bought mine (Electra package) before a trip to Tahiti which we got home from yesterday - absolutely LOVED it!!! I’ll be getting one for my wife before our next trip to a similar destination. BTW I make LOTS of crazy videos with lots of toys.

Judge.me YouTube video placeholder
Life changing

I do love my full face snorkel.. the freedom of nose breathing under the water.. the meditative and relaxative effect of this snorkeling is unexpected and great. Fits so well.. comfy to wear for long time.. highly recommend

J
(DRAFT) Diving Dry Snorkel Set with GoPro mount
Joanne T. (Brisbane, AU)
Super quality & fit

So happy we got Ninja shark, perfect for Great barrier reef snorkel day.
Flippers, mask, dry wallet, carry bag (good quality bag), anti fog spray, happy days.

Ninja Shark Kids Mask

We recently brought the Ninja Shark Kids 3-11 Mask + Fins + Bag package for our 7 year old who absolutely loves it! Will be buying three more for the rest of the family. 😊

Even better than expected!

I saw the kids full face snorkel masks online, and thought they looked pretty cool. I ordered two for Christmas, for my 3 and 6 year olds. Wow, did they have a great time with them!

I wasn't sure how the 3 year old would go with it, but he was comfortable in it almost immediately, and spent hours swimming around and seeing a whole new world of underwater scenery.

They were easy to fit, zero issues with them staying on. No leaks or fog.

They can't wait to get back to the water!

Highly recommend this product :)

N
Electra - Full Face Snorkel Mask
Nick J. (Brisbane, AU)
mask swimming

The mask did exactly what was stated. I was very happy and will get another mask for my daughter.

R
Electra - Full Face Snorkel Mask
Raffaele S. (Perth, AU)
Great way to swim

I have NEVER been able to snorkel but love swimming. These full face snorkels are an absolute game changer in my life. Now I try to swim around 5 kms a week in the local pool. The Ninja mask makes it easy to do laps. I’ve been using the Ninja Shark for a quite few years and find the new Electra the best full face mask ever. No leaks, no fog and really easy to use and great quality. I’ve noticed my regular chats with other swimmers at the pool have encouraged many of them to purchase one of their own. I’ve given my older models to my grandkids and they love them too.

Fabulous

I got one for the 3 year old and one for the 5 year old, I thought maybe the 3 year old would get the hang of it eventually but they both loved it and mastered it pretty quickly. We’ve only used in the swimming pool, excited to go snorkeling in the ocean soon. Great product.

S
Lifetime Warranty
Sarah B. (Surfers Paradise, AU)
Love it!

Amazing product ! Have the electra package, kids love it. So easy to use. Highly recommend

J
(DRAFT) Diving Dry Snorkel Set with GoPro mount
Jen M. (Brisbane, AU)
Love it

Bought these for myself and my husband after getting the full face masks for the kids, and they were so good we’re getting them for the rest of the extended family for Xmas. The fact u can dive down and not get water down ur snorkel is a brilliant bonus! Makes our family holidays much easier and better without snorkel dramas!

This made our holiday

The product itself was amazing, but the service we received allowed us to get our 2 sets of masks for our cruise. We took them with us and used them multiple times for snorkelling on our cruise to Nouméa and New Caledonia. It was amazing snorkelling and being able to breathe easily, and the fins were the most comfortable I've ever used. I've got size 13 feet, and not only were they completely adjustable, but they were THE most comfortable fins ever invented. A massive shoutout to Colleen Zamora from your support staff who helped me out and made it possible to take our gear on holidays! Thanks Colleen!
The photo is us snorkelling off Amadee Island looking for turtles!

My kids love them

I’ve got three of these masks for my younger kids, however the oldest wants one too as the young ones rave about how good the are.

Summer Family Fun

Our Ninja masks have made snorkelling as a whole family very easy and enjoyable. The kids (and parents) find them super easy to use and have allowed us as a family of five to snorkel for longer than we ever could using traditional snorkel gear. I would highly recommend these masks.

G
Lifetime Warranty
Geri D. (Sydney, AU)
Lifetime warranty

Glad I have but haven’t needed to use .. yet

Great Mask

Love this mask. Kids find it so much easier snorkelling with the Ninja Shark. The snorkel mask is super clear and doesn’t fog up. The adjustable straps are great and easy to loosen and tighten. Very happy that we made the decision to get these for the kids.

A must for snorkelers!

Recently purchased the Equaliser Pro Mask, Finns and bag. 🤿 🐠🐡🐟🦈 Had an amazing time snorkeling off Fitzroy Island, the Pro mask allowed me to explore for over 7 hours. Higly recommend! Planning must next snorkeling trip! 🤿💦🌴☀️